shockdot Report post Posted June 13, 2017 Users who are having troubles accessing the game because it is laggy, doesn't open, or only shows a black screen can follow the following easy steps to solve their problems: Restart your computer Move your EonicGames Directory to your Desktop (Should be found in C:\Program Files (x86)\) Open the EonicGames folder that is now on your desktop. Open the TurfBattles folder. Open the Bin folder. Open CLauncher.exe (this is your launcher, you can make a shortcut on your desktop) This should of fixed the problem, if not please open a support ticket with us. Share this post Link to post Share on other sites
tempknight Report post Posted June 29, 2017 Hey shockdot, whilst playing tb it all of a sudden closed on me and popped up with Seph.exe failed and now I can even open game. any idea on what to do? Share this post Link to post Share on other sites
shockdot Report post Posted June 29, 2017 Hi tempknight, a picture of the issue would help... You opening a Support Ticket on the Support page of the website and sending us your Teamviewer Information would help even more (so we can remote assist you). I'm thinking your Windows Defender or Anti-Virus randomly decided to block a part of the game (or even deleted part of it). Share this post Link to post Share on other sites
tempknight Report post Posted June 29, 2017 i cant get the error message to pop again. but I thought I would try run the normal server and that works only seasonal doesn't work? Share this post Link to post Share on other sites
shockdot Report post Posted June 30, 2017 1 hour ago, tempknight said: i cant get the error message to pop again. but I thought I would try run the normal server and that works only seasonal doesn't work? What happens then if you switch back to the Season Server? If you still need help, that Teamviewer offer is still on the table. Share this post Link to post Share on other sites
IKuPAI Report post Posted July 1, 2017 On 6/29/2017 at 5:23 PM, tempknight said: i cant get the error message to pop again. but I thought I would try run the normal server and that works only seasonal doesn't work? I'm running into the same issue on my laptop... reinstall isn't having it either. It opened once! And I ran around for 5 minutes then boom. Share this post Link to post Share on other sites
shockdot Report post Posted July 1, 2017 1 hour ago, IKuPAI said: I'm running into the same issue on my laptop... reinstall isn't having it either. It opened once! And I ran around for 5 minutes then boom. Did you try moving the game to your Desktop? I can teamviewer in if you want. Share this post Link to post Share on other sites
IKuPAI Report post Posted July 2, 2017 20 hours ago, shockdot said: Did you try moving the game to your Desktop? I can teamviewer in if you want. Yeah, we'll give it a go! I'll open a ticket shortly. Moved TB to desktop, added exceptions for both processes, both exes, and the entire folder including the desktop shortcut file. Everything is running as Windows 7 (Xp dissappeared at some point) and as administrator too. Share this post Link to post Share on other sites
hatblow Report post Posted November 22, 2017 (edited) a página para login no jogo não abre; x me move tb to deskop and not open Edited November 22, 2017 by hatblow Share this post Link to post Share on other sites
shockdot Report post Posted November 22, 2017 42 minutes ago, hatblow said: a página para login no jogo não abre; x me move tb to deskop and not open Do you have Teamviewer? Please open a support ticket with your Teamviewer ID & Password, and we will remote assist you. Share this post Link to post Share on other sites
Erelis Report post Posted November 30, 2017 Hi, I have issue while trying to launch the game. When i click the Triumphus server, everything is fine, game loads, i can play.But when i try to launch the Season two servers , the eonic games Anti-Hack message pops up on the right corner " Hardware of this computer is locked". Yesterday everything worked fine. Share this post Link to post Share on other sites
ospice6 Report post Posted November 30, 2017 8 minutes ago, Erelis said: Hi, I have issue while trying to launch the game. When i click the Triumphus server, everything is fine, game loads, i can play.But when i try to launch the Season two servers , the eonic games Anti-Hack message pops up on the right corner " Hardware of this computer is locked". Yesterday everything worked fine. Same Share this post Link to post Share on other sites
Masta Report post Posted November 30, 2017 @Erelis and @ospice6 Did you guys make a ticket for this? Gr's Masta Share this post Link to post Share on other sites
ospice6 Report post Posted November 30, 2017 (edited) Just now, Masta said: @Erelis and @ospice6 Did you guys make a ticket for this? Gr's Masta Yea, one and half hour ago. Ohh, and it's working on other computers on the same network. Edited November 30, 2017 by ospice6 Share this post Link to post Share on other sites
shockdot Report post Posted November 30, 2017 Try now guys. Share this post Link to post Share on other sites
Erelis Report post Posted November 30, 2017 It works now. Thank you Share this post Link to post Share on other sites