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ryan

Game Wont Load

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ryan

Ok.. so I went to bed and woke up to being disconnected and now the game wont load...I have uninstalled like 10x and reinstalled and still nothing..it goes through all the updates and does nothing after that..any ideas?

 

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IKuPAI

The game masters will require much more information to assist with this issue. Can you provide a screenshot if the error? Also, if you file a ticket they will access your computer via teamviewer if it requires some in depth investigation.

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shockdot

Common issues/solutions include:

  • Add an exception for the entire Eonic Games folder to your Anti Virus, or disable it.
  • Add an exception for the entire Eonic Games folder to your Windows Defender, or disable it.
  • Move your Eonic Games folder to an area of your computer that does not have strict privileges set (such as your desktop).

 

As Kupa mentioned, it could be any number of problems and we really do need more to go on in order to provide accurate assistance. In most cases, people just open a Support Ticket and submit their Teamviewer information, and we resolve the problem for them via remote assistance. 

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